What data do we collect from our users?

Learn more about what data we collect from our users for identity verification

Identity verification plays a critical role in ensuring a user opening an account is indeed whom they say they are — not a criminal using stolen identity data. Being a financial organization, Pace needs to be compliant with Anti-Money Laundering (AML) regulations.  To achieve this, we use a number of services to simplify the Know Your Customer (KYC) process to verify a user’s identity.

We use industry-standard, digital identity services that enable our users to control and consent to share their data while saving time for them during the onboarding process.

Malaysia

If you're a citizen of Malaysia or have a valid work permit, you will need to complete your registration with your locally issued National ID or work visa

Singapore

If you're a citizen of Singapore or have a valid work permit, you can complete your registration using MyInfo. You can also complete your registration using your locally issued National ID or work permit. 

We retrieve the following information for each user:

• National Identity Number
• First Name
• Last Name
• Date of birth
• Gender
• Nationality
• ID type
• ID status
• Date of expiry
• Email
• Mobile number
• Registered Address

Currently, we only support scan of National ID to verify your identity.

And, we do not accept the following documents for Identity verification:

• Passport
• Driver’s license
• Birth certificate
• Company card
• Student ID

To learn more please refer 

Terms of Service (SG)

Privacy Policy